Why Survey Data is More Valuable Than Ever for Consumer Research
Survey data is a crucial component of any marketing strategy. Why? Because there’s nothing more powerful than the opinion of the masses who have volunteered to share exactly what makes them tick.
How to Integrate the Voice of the Customer (VoC) in Your Messaging
A robust Voice of the Customer program can be extremely beneficial in fine-tuning product strategies and marketing campaigns so that you stay in-sync with customer expectations.
6 Customer Experience Trends That Will Determine Your CX Success in 2020
A customer referral program can have a huge impact on your revenue, yet only 3 in 10 companies have one. Below are 6 best practices to help you get started with customer referrals or help you develop your existing referral program.
XAmplifier is a proprietary, cloud-based software designed to help businesses build their online reputation, optimize the customer experience, grow digital audiences, and drive marketing insights.