Number of reviews, average star rating, and convenient hours and locations are essential 'shopping' details that patients expect to find before stepping foot into a waiting room. 

Top hospitals are taking data collection a step further, leveraging the data to understand how improvement on patient experience and/or employee engagement correlates with broader organizational performance.

While creating a seamless payment experience is becoming a trend across industries, the health care vertical will have to approach this trend differently.

Scientists are working on a device using emerging technology called "auditory attention decoding" aiming to crack the cocktail party problem by simultaneously monitoring a person's brainwaves and the sound around them.