Keeping you up-to-date with the latest industry news and trends.
The Kind of Authenticity Customers Will Pay More For
We seem to care about authenticity a lot these days. When it comes to our work, our leaders, our experiences, even our products, we increasingly value what’s real, genuine, or true. This new research shows that how people react depends on what kind of authenticity is being evoked.
CEO’s Guide to Growth Through Customer Experience Momentum
As customers are the source of budgets, salaries and dividends, their predisposition toward your brand is a precursor to progress in profits and top-line proceeds.
6 Takeaways for US Healthcare in Mary Meeker’s 2019 Digital Trends Report
Mary Meeker examines how technology and the internet are changing patient interactions with healthcare providers, improving access to health services, and improving the user experience of healthcare.
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