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The Ultimate Guide to Net Promoter Score
It's hard work to change the mind of an unhappy customer, but the transparency that Net Promoter Score provides gives businesses a fighting chance to make things right when their product or services didn’t live up to a customer’s expectations.
Online reviews eliminate our reliance on our friends and family to recommend where to go, which restaurant to try next, or what to buy. We can still ask them for their opinions, but we have access to so many more options thanks to online reviews.
For marketers, CDPs are here to stay. They provide an effective, reliable method of collecting, storing, and managing large volumes of user data, and help marketers leverage data at scale. As industries continue to embrace digital technologies, the importance of CDPs is only going to increase in 2019 and beyond.
XAmplifier is a proprietary, cloud-based software designed to help businesses build their online reputation, optimize the customer experience, grow digital audiences, and drive marketing insights.